Returns & Exchanges

At Planet Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on most products. If a formula doesn't suit your skin or a shade isn't quite right, our team is here to help you find your perfect match.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a pre-paid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all safety seals and lids are securely tightened to prevent leaks.

• 3.
  Ship It Back

  Attach the return label to your box and drop it off at any authorized carrier location within 7 days of generating the label.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-10 business days.