Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
Are Planet Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All Planet Beauty products are 100% cruelty-free and are never tested on animals at any stage of production.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or exchange, even if it has been lightly used.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping fees and delivery times vary by location and will be calculated during the checkout process.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Are your products safe for sensitive skin?
Most of our formulas are designed with sensitivity in mind; however, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.